Skip to main content

Customer Service Library

Submit a request Sign in

What can we help you with?

Beast Family
Account and Billing
Update my Information

Update my Information

I want to change my metrics from pounds (lbs) to kilograms (kg)/ kg to lb / Imperil to Metric
I want a refund / I want to cancel
How do I update my Billing and/or Shipping Address?
I forgot my Password / I want to change my password.

Can't find what you're looking for?

Email support@basementbeast.com:

Submit a request

© 2021 Rapid Physique, LLC, d/b/a Basement Beast. All rights reserved. Rapid Physique, LLC, d/b/a Basement Beast is the owner of the Basement Beast and Basement Beast trademarks, and all related designs, trademarks, copyrights, and other intellectual property. All other trademarks are owned by their respective owners.

Results vary depending on starting point, goals and effort. Exercise and proper diet are necessary to achieve and maintain weight loss and muscle definition. The testimonials featured may have used more than one Basement Beast product or extended the program to achieve their maximum results.

Consult your physician and follow all safety instructions before beginning any exercise program or using any supplement, nutrition plan or meal replacement product, especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. The contents on our website are for informational purposes only, and are not intended to diagnose any medical condition, replace the advice of a healthcare professional, or provide any medical device, diagnosis, or treatment.

Contact Us | Terms of Service | Privacy Policy | Disclaimer

© Beast Family